Choice associates focus on delivering exceptional services to two key constituencies: our franchisees and the guests who stay in their hotels.

A critical component in providing top service is making use of the best technology to bring greater efficiency to hotel operations, thus freeing staff to attend more personally to individual guest needs.

One of the system’s newer hotels embodies this approach both in its concept and design. Hersha Development Corporation, a leading development firm with more than 30 hotels, opened a unique twin-branded property in the fall of 2000 – a hotel that combines 89 MainStay Suites units and 79 Sleep Inn units under one roof in two distinct wings.