Church Publishing Group, the publishing arm of the Episcopal Church, produces all of the official liturgical and musical publications as well as a growing list of religious trade titles in areas such as theology, global Church issues, and spirituality. It sells its publications through direct mail and a new e-commerce site as well as through religious bookstores and other retail outlets.

Frank Hemlin, Senior Vice President and Publisher:
"Our business has grown rapidly, particularly sales of music CDs and our expanding list of religious trade books. Many ideas for new products emerge from conversations with our customers, with whom we have a direct, primary relationship. The web is a tremendous benefit because it allows us to have this type of relationship with customers all over the world, and makes it financially feasible to publish for small, geographically dispersed markets."

Marilyn Haskel, Church Publishing Vice President, Marketing Director:
"Thanks to Courier's excellent fulfillment operations, Church Publishing, like Amazon.com or L.L. Bean, ships books within 24 hours. The recent flooding in North Carolina gave us a dramatic example of Courier's commitment. Several churches lost all of their liturgical materials in the disaster. We received a call Wednesday evening asking if we could get 200 copies each of the Book of Common Prayer and The Hymnal 1982 to North Carolina for Sunday services. We contacted Courier Thursday morning, and the books were received at the flood-stricken church on Friday. They were a tremendous source of comfort to its members during difficult times."


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