|
|
 |
 |
 |
A
successful corporate culture goes to the heart of what defines an
organization. Were not shy about saying that our culture revolves
around one premise: dramatic sales translate into increased revenues
year after year. Indeed, we tell our people to come to work each day
prepared to sell or just go home. This is reinforced in a number of
ways, from the design of our sales programs to how we reward our people.
Our stack-ranking system, for example, not only recognizes top sellers,
but it holds every employee accountable for their performance. At
the end of each day, every banking center team knows where they rank
compared to their peers, whether its posted in the break rooms
of each of our 456 branches, or on computer screens after employees
log on. We hold meetings to review and improve sales performance and
use propensity computer modeling to identify new sales and revenue
opportunities. We reward all sales employees with incentive pay and
provide stock options for the best performers. This culture has the
overall effect of motivating the entire organization. Top-tier employees
con-tinue to achieve annual double-digit sales increases while bottom-tier
employees have improved their individual performances by as much as
80%. |
|