Revolution Work Transformation
From the Personal Harbor
  of Jim Hackett
The Road to Six Billion and Beyond
The Six Growth Strategies Illustrated
Information for Our Investors
Steelcase Offerings Around
  the World
Financial Highlights
MD&A
    Overview
    Results of Operations
    Liquidity and Capital Resources
    Year 2000
    Euro Conversion
    Safe Harbor Provision
    Recently Issued Accounting
    Standards
Consolidated Statements of Income
Consolidated Balance Sheets
Consolidated Statements of
  Changes in Shareholders' Equity
Consolidated Statements of Cash
  Flows
Notes to Consolidated Financial
  Statements
Report of Independent Certified
  Public Accountants and
  Management's Responsibility
  for Financial Reporting
Directors and Executive Officers



ST E E L C A S E  I N C.
Management's Discussion and Analysis of Financial Condition and Results of Operations
RESULTS OF OPERATIONS
The following table sets forth consolidated statement of income data as a percentage of net sales for 2000, 1999 and 1998.
        Increase (Decrease)
Year Ended
Feb 25, 2000
Feb 26, 1999
Feb 27,1998
2000 vs 1999
1999 vs 1998
Net sales
100.0%
100.0%
100.0%
20.9%
(0.6)%
Cost of sales
66.7)
63.9
63.6
26.3%
(0.2)%
Gross profit
33.3)
36.1
36.4
11.5%
(1.4)
Selling, general and
  administrative expenses
25.1)
24.5
24.9
23.6%
(2.0)%
Operating income
8.2)
11.6
11.5
(14.3)%
(0.1)%
Interest expense
(0.5)
n/m
n/m
Other income, net
1.2)
0.7
0.8
100.5%
(10.6)%
Income before provision for
  income taxes and equity in
  net income of joint ventures
  and dealer transitions
8.9)
12.3
12.3
(12.2)%
(0.8)%
Provision for income taxes
3.4
4.5
4.7
(7.5)%
(4.6)%
Income before equity in net
  income of joint ventures and
  dealer transitions
5.5)
7.8
7.6
(14.9)%
1.6%
Equity in net income of joint
  ventures and dealer transitions
0.1)
0.3
0.3
(62.9)%
12.7%
Net income
5.6%
8.1%
7.9%
(16.8)%
2.0%

n/m = not meaningful

Net sales

In accordance with Statement of Financial Accounting Standards (“SFAS”) No. 131, Disclosure about Segments of an Enterprise and Related Information, the Company operates on a worldwide basis within three reportable segments, two of which are geographic furniture segments, and services and other businesses. In prior years, the Company has reported the two geographic furniture segments as being the U.S. and International/Canada combined. Due to the acquisition of the remaining 50% equity interest in Steelcase Strafor and the significant impact of this acquisition on the Company’s consolidated financial statements, the Company has implemented a new reporting structure which focuses separately on North American and International furniture operations. North America includes the U.S., Canada and the Steelcase Design Partnership (“SDP”). International includes the rest of the world, with the major portion of the operations located in Europe. The services and other businesses segment remains largely unchanged, with only insignificant reclassifications (see Note 18).

The following table sets forth consolidated and pro forma worldwide net sales by segment for 2000, 1999 and 1998. The segment disclosures for 1999 and 1998 have been restated to reflect the Company’s new reporting structure noted above.

(in millions)
       
Increase (Decrease)
Year Ended
Feb 25, 2000
Feb 26, 1999
Feb 27,1998
2000 vs 1999
1999 vs 1998
North America
$ 2,606.4
$ 2,511.3
$ 2,495.7
3.8%
0.6%
International(1)
573.2
115.3
138.4
n/m
(16.7)%
Services and other businesses
136.5
115.9
125.9
17.8%
(7.9)%
Consolidated net sales
$ 3,316.1
$ 2,742.5
$ 2,760.0
20.9%
(0.6)%

Steelcase Strafor (1) (2)
148.3
506.9
468.6
n/m
8.2%
Worldwide net sales (1)
$ 3,464.4
$ 3,249.4
$ 3,228.6
6.6%
0.6%
(1)Worldwide net sales include, on a pro forma basis, the Company's consolidated net sales plus those of its unconsolidated operations in Steelcase Strafor. Because of the acquisition date, Steelcase Strafor's sales for 2000 have been consolidated (and are included in International) for the last nine months, with only the first quarter of 2000 being unconsolidated. Full year sales for 1999 and 1998 were unconsolidated and included in the Steelcase Strafor line item above. Net sales of all other unconsolidated joint ventures and dealer transitions are not material. See Notes 8 and 19 to the Consolidated Financial Statements.

(2) In local currency, Steelcase Strafor net sales increased 6.1% in 2000, 9.8% in 1999 and 19.1% in 1998.

The Company’s consolidated net sales in 2000 posted a 20.9% increase over 1999 net sales, primarily from the acquisition of Steelcase Strafor and other domestic acquisitions. Excluding the impact of all acquisitions, the Company’s net sales in 2000 decreased 0.1% compared to 1999 net sales. During 1999 and 1998, the Company’s consolidated net sales did not include those of Steelcase Strafor and therefore, more closely resembled those of the U.S. office furniture industry. In 1999, the Company, along with the U.S. office furniture industry overall, experienced a slowdown in its growth. The Company posted flat sales for the year, lagging U.S. industry growth as reported by The Business and Institutional Furniture Manufacturers’ Association (“BIFMA”). For 1998, the Company’s consolidated net sales outpaced the industry, increasing by 14.6%.

North America. North American sales grew at 3.8%, 0.6% and 16.2% for 2000, 1999 and 1998, respectively. Domestic acquisitions, along with strong SDP sales and an increased momentum in new product sales, provided the bulk of the sales increase across North America in 2000. New product sales doubled their run rates in 2000 over 1999. The sales of the Company’s core Steelcase branded products in North America followed the industry trends in 2000, as sales for the full year declined. Excluding the impact of acquisitions, North American net sales for 2000 increased 0.2%, which is comparable to fiscal 1999 levels, despite an overall decline in the industry of 1%.

North American net sales growth in 1998 resulted primarily from increases in unit sales across most product categories reflecting strong industry fundamentals. In 1999, the industry began to soften due to financial volatility in Asian and Latin American markets, which, along with a high level of merger and acquisition activity within the U.S. Fortune 500 companies, contributed to the lack of sales growth. As the industry softened in 1999, the Company’s core Steelcase branded products in North America were impacted by the deferred spending actions within the Company’s large corporate account business, resulting in declines across the same product categories that benefited from a strong industry in 1998.

North American Sales by Operation

International. In 2000, due to the effective date of Company’s acquisition of the remaining 50% interest in Steelcase Strafor, the International segment includes nine months of Steelcase Strafor net sales. Steelcase Strafor realized local currency growth of 6.1% in 2000 primarily driven by Werndl BüroMöbeL AG (“Werndl”). However, the devaluation of the euro throughout 2000 offset most of the local currency growth, resulting in 1% growth in U.S. dollars. Net sales outside of Europe declined by 4.0% during 2000, primarily due to a decline in the Company’s export business coupled with the adverse impact of currency devaluation in Brazil, offset by growth in Mexican operations. In 1999, the International segment decreased by 16.7% due to several factors including a reduction in export projects to Latin America and flat sales in Asia, as well as the reorganization of the Company’s Japanese subsidiary. In 1998, the International segment experienced growth of 9.3% due to strong export sales to both Latin America and the Middle East.

Steelcase Strafor Net Sales by Country

Services and other businesses. Services and other businesses rose by 17.8% in 2000 after experiencing a decline of 7.9% in 1999. The 2000 sales were positively impacted by growth in IDEO, the Company’s subsidiary that provides product development and innovation services. The decline in 1999 was due to the disposal of a product line and distributor within the Company’s marine business at the end of the third quarter of 1998. Net sales for 1998 were virtually flat.

Gross Profit

The Company’s gross profit as a percentage of sales decreased in 2000 from 36.1% to 33.3% after a slight decrease in 1999 from the 1998 level of 36.4%. The Company’s warranty policy offers a lifetime warranty on Steelcase brand products, subject to certain exceptions, which provides for the free repair or replacement of any covered product or component that fails during normal use because of a defect in design, materials or workmanship. In accordance with this policy, the Company recorded a $24.5 million pre-tax charge for expenses related to the field retrofit of beltways and insulation materials within installed Pathways products. Excluding this charge, the Company’s gross margin was 34.0% which was a decrease of 2.1 percentage points from the prior year. This margin decline during 2000 was primarily the result of the unfavorable industry-pricing environment, the impact of new products – which typically have lower initial margins – in the sales mix and major new product introduction and ramp up costs. Additionally, the Company experienced the expected margin decrease of approximately 0.5 percentage points with the consolidation of Steelcase Strafor, which has historically had lower margins. The overall decrease in gross margin for 2000 was partially offset by lower variable compensation.

In 1998 and 1999, margins remained relatively flat as the Company’s continued efforts to reduce costs and to improve efficiencies were tempered by upfront investments required to fund cost-reduction efforts to be realized in future periods, as well as the expected disruptions and inefficiencies associated with the Company being in the midst of launching the largest product portfolio in its history.

Selling, general and administrative expenses

Selling, general and administrative (“SG&A”) expenses as a percentage of net sales increased to 25.1% in 2000 from 24.5% in 1999 after decreasing from 24.9% in 1998. Overall SG&A ratios were impacted by Steelcase Strafor, including increased intangible amortization, write-off of bad debts in the United Kingdom and costs associated with the consolidation of German operations. Excluding Steelcase Strafor, SG&A expense held flat at 24.5% reflecting management’s cost containment and resource redeployment efforts. During the three-year period, investments in information systems and new product research, development and launch costs have been significant. However, the Company has been focused on the redeployment of resources in support of its strategic initiatives. In addition, a reduction in variable compensation contributed to the achievement of the current year’s 24.5% operating expense ratio, excluding the impact of Steelcase Strafor.

In 1998, the Company reported that selling, general and administrative costs included aggregate costs of $11.0 million relating to the restructuring of a foreign subsidiary, the relocation of a showroom facility, the initial public offering and receipt by the Company of a net litigation settlement in the amount of $9.8 million. There were no similar costs or litigation settlements of a material nature in 1999.

Interest expense; Other income, net and Income taxes

2000 was impacted significantly by the acquisition of Steelcase Strafor, which was partially financed through short and long-term borrowings. Interest expense increased to $15.9 million from zero in 1999 and $1.7 million in 1998 as a result of the acquisition of Steelcase Strafor. Overall, other income, net did not vary significantly during 1998 and 1999. However, other income, net increased significantly in 2000 due to several gains. First, the Company recognized a gain of $7.5 million in connection with the transition of its customers to new dealers in the United Kingdom, with respect to which the Company had previously written off bad debts. Second, the Company recorded a gain of $10.0 million from the sale of certain non-income producing facilities. Finally, the Company recorded investment income of $7.0 million from the sale of investments in common stock. The above mentioned gains were offset by decreased interest income of $6.6 million in 2000 due to lower cash balances. Also, 1999 included $5.8 million of interest income recorded in connection with the favorable resolution of income tax litigation discussed below.

Income tax expense as a percentage of income before taxes (“the effective tax rate”) approximated 39.0% in 2000, 37.0% in 1999 and 38.5% in 1998. During 2000, the effective tax rate increased because of the consolidation of Steelcase Strafor and the recording of non-deductible goodwill. Steelcase Strafor operations are located in Europe, whose countries typically have higher effective tax rates than the U.S. During 1999, the provision for income taxes benefited from the favorable resolution of income tax litigation dating back to 1989, primarily related to investment tax credits and accelerated depreciation on the Company’s Corporate Development Center. The resolution of these matters contributed to a reduced effective tax rate for 1999 and resulted in the recognition of interest income of $5.8 million in 1999. These tax matters increased 1999 consolidated net income by $6.2 million, or $0.04 per share (basic and diluted).

Net income

For the reasons set forth above, net income decreased from $221.4 million in 1999 to $184.2 million in 2000 after increasing from $217.0 million in 1998. Net income decreased 16.8% in 2000 after increasing by 2.0% in 1999 and 43.5% in 1998.