Whether climbing a jagged wall of granite, snowshoeing through freshly fallen snow, or setting up camp in a remote location, there is no substitute for the right equipment. Nobody understands this better than the people at PlanetOutdoors.comTM. The on-line retailers of equipment for “human-powered” outdoor activities also know that to provide their customers with the best on-line shopping experience possible, they need the right equipment.

			Prior to its launch, PlanetOutdoors.com developed an e-commerce strategy that included shipment tracking for its customers and manifesting capabilities that worked within its unique system and business model. With UPS it found a partner whose technology could seamlessly integrate with its own and who could deliver its product.

			By incorporating UPS On Line Tools™ Tracking and Electronic Manifesting into its site, PlanetOutdoors empowers its customers to track their own merchandise directly from the PlanetOutdoors Web site – minimizing the company’s tracking costs while creating opportunities for customer return visits to the site. And, of course, the merchandise ordered through PlanetOutdoors.com is delivered via one of UPS’s many services. Technology For Free By adopting an open-systems strategy, businesses large and small can easily integrate UPS functionality such as tracking, pricing, service selection, address validation, determination of transit times, flexible billing options, and customized shipping rates into their own systems. Using technology in this way allows both UPS and its customers to improve business processes, reduce costs, and enhance customer service. Nearly 40,000 customers have licensed UPS OnLine Tools to enhance their e-commerce execution. Over 40 percent of tracking requests received by UPS originate from customer Web sites and operations – customers like PlanetOutdoors.com.		ON-LINE PACKAGE TRACKING Whether ordering on-line or tracking a shipment, UPS functionality is at work. Companies large and small use UPS e-commerce solutions to enhance execution in the virtual world.

		DEDICATED E-COMMERCE SALES FORCE To meet the unique demands of e-commerce companies, UPS has a dedicated e-commerce sales force. UPS Account Manager David Atherton (right) has worked closely with PlanetOutdoors.com CEO David Secunda in understanding the unique needs of his business.		A Place To Do Business UPS also provides global e-commerce solutions, such as package tracking, at its own Web site, www.ups.com. With 20 percent of its activity originating outside the United States, on an average day, ups.com receives more than 25 million hits, over 2 million tracking requests, and 400,000 user sessions. Providing instant access to its services in nine languages, ups.com is consistently regarded as one of the most effective business Web sites on the Internet. All About Value In an economy where the customer truly sets the rules, those best at using technology to provide the greatest value will prevail. When it comes to understanding e-commerce and its impact in a global economy, UPS delivers. A GLOBAL PORTFOLIO OF SERVICES There’s more to e-commerce than delivering packages ordered on-line to customers’ houses. The majority of UPS shipments are business-to-business.
		PlanetOutdoors.com is a trademark of PlanetOutdoors.com.

Special note regarding forward-looking statements. © 2000 United Parcel Service of America, Inc.