Cincinnati Financial Corporation
2009 Second-quarter Letter to Shareholders
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Inside Cincinnati
Since our May Letter to Shareholders, these associates merited promotions:
Actuarial
Director Peggy Eubanks, ACS, AIAA, ARA
Agency Bill Accounting
Supervising Account Specialist Thomas Mathias
Bond & Executive Risk
Underwriting Superintendents Steve Brugger; Ryan Holliday; Trisha Moorhead
Field Underwriter Jay Watson
Cincinnati Life
Senior Manager, Life Field Services Cathy Stump
Associate Manager, Life Policy Issue Diana Brockman
Commercial Lines
Senior Underwriting Manager Joe Ambrosiano, CPCU, AIM
Underwriting Managers Dawn Eschenbach, CPCU, AIM, APA, ARE, AU; Jeff Geyer, CPCU, AIM, APA; Debbie Hitt, AIM
Underwriting Superintendents David Brinker; Paul Camacho, AIM, AIS, ARM, AU; Brenda Gagnon; Julie Geyer; Jenifer Heavner; Mike Horn; Kevin Nilsson; Cathy Roberts, CPCU, AIM, ARM, AU; Rebecca Rommel; Brodie Theiss, AIM
Chief Underwriting Specialists Don Gray; Megan Jewell, CPCU, ASLI; Amy Meyer
Underwriting Specialists Kristi Hauser; Brendan Kehoe; Rob Kernen, AIS, AU; Morgan Mackall; Jon Meyer, AIS, API; Binita Patel; Jennifer Prohaska; Carrie Wilson
Senior Underwriters Brian Daniels; Michael Baum; Mark Grile; Tess Hudepohl; Jamie McClendon; Doug Protzman, AIS; Carla Pucke; Elizabeth Rieke; Dan Shevchik; Jeff Walls; Dan Wernke; Dyanna Wilson; Jessica Zinsmeister
CSU Underwriting
Underwriting Director Carey Taylor
Chief Underwriting Specialist Holly Brobst, CPCU, APA, ARM
Field Claims
Regional Field Claims Manager Len Reising, AIC, AIM
Field Claims Managers Scott Hoover, AIC, AIM; Tonya Kelley, AIC
Field Claims Superintendents Keith Boger; Jim Karkoska, AIC; Jeff Phillips, AIC; Jeff Sansbury, AIC
Senior Claims Representatives Kent Alder, CPCU; Jennifer Clark, AIC; Corey Linder, AIC; Wayne Moyer, CPCU
Senior Claims Specialists Stephanie Berns, AIC; Tad Langenderfer, AIC; Rob Rapp, AIC
Claims Specialists Natasha Byram, AIC; Dane Chesley; Marcia George, AIC, AIM; Paul Holland, AIC; Guy Korner, AIC; Scott Mason, AIC; Stacy Massengill, AIC, AIS, SCLA; Barry Smith; Jesse Walker; Mark Williams, AIC; Tavia Young
Headquarters Claims
Manager, Claims Administration Financials Jay O’Hara, Jr., AIC
Associate Superintendent, Workers’ Compensation Claims Dan Brewer, AIC, AIM, AIS
Associate Superintendent, Casualty Claims Patrick Landis, AIC
Associate Superintendent, Environmental Claims Craig Macke, CPCU, AIC
Associate Superintendents, Workers’ Compensation Claims Anita Patrick, AIC, AIM; Patty Schneider, AIC, AIM
Supervisor, Claims Recovery Karen Tucker, AIC
Information Security Office
Supervisor, Security Operations Center Brian Seader
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Information Technology
Business Analyst Mike Chrisman, CPCU
DMT Analyst Brian Wisecup
Group Managers Shawn Brock, PMP; Mark Cossman
Network Administrator Leah Childs
Programmer Stephanie Allen
Programmer Analyst Damen Proffitt, AIT
Project Manager Mike Lambers, PMP
Senior Group Managers Joe Clabaugh; Jim Nuckols
Systems Engineers Mike Abshire; Douglas Decker ; Ed Hafertepe; Mike Hoell; Brian Pennington
Investments
Portfolio Manager Jeff Riechman
Learning & Development
Learning Supervisor Brian Roach
Loss Control Field
Loss Control Field Directors Pat Holleran, ARM; Celeste VanHoutte, CSP
Machinery & Equipment Specialties Field
Senior Machinery & Equipment Representative David Peterson
Personal Lines
Senior Personal Lines Marketing Representative Kristin Klemmer, API
Underwriting Specialist Maria Cook, API; Diane Roller, API
Senior Underwriters Timothy Daly, API; Donald Goetz II, API; Rebecca Grossenbaugh, API; Holly Spurgeon, AIM, API
Diamond Specialists Matt Meyer, CPCU, API; Jamie Schneider
Requirements Specialists Sandy Rutledge, AIC, API; David Silver, AIT, API
Senior Diamond Support Analyst Doug Shank
Lead Analysts Debbie Sigmon-Grubb; Kevin Willis, CPCU, AIM, AIT
Premium Audit Field
Senior Auditor Dawn Mundt
Sales & Marketing
Senior Regional Director Doug Dukes, CIC
Field Representative Perry Russo, CPCU, AIM
Sales Field
Field Director Sean Givler, CIC
Senior Regional Director Mike Wolfer, CPCU
Regional Director Ryan Henry
State Agents Timothy Jensen, AIC; Shane Skogland
Special Investigations Field
Superintendent Stephen Pierce
Associate Superintendent Mark Fulk
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Professional Development and Awards
We encourage and reward associates who continue their professional insurance education, earning credentials by meeting high academic, ethical and length-of-experience standards. Congratulations to the following associates who completed a series of courses to earn a designation: Tim Ritzie, Chartered Property Casualty Underwriter (CPCU)
The Above and Beyond the Call (ABC) Award recognizes exemplary productivity, service and quality in exceptional associates. Congratulations to quarterly ABC Award winners Mike Allen, Programmer, IT P&C Administration and Debbie Egbert, Underwriting Assistant, CSU Underwriting.
In July, we began training associates to use our commercial policy processing system, e-CLAS®. Underwriting teams that serve Ohio and Indiana agencies were trained on the software to work with select test agencies. After the system goes live in October, agents may choose from three training formats:
- Online self-learning modules available anytime in a Show Me, Guide Me, Try Me format
- Web conferencing training sessions deliver e-CLAS training to agents’ computers along with the ability to interact live with an instructor
- Hands-on training in classroom sessions at Cincinnati’s Learning Center or near an agent’s office using mobile labs
While agency staff who are familiar with WinCPP® will find the system intuitive and easy to learn, these options provide each agency the ability to choose what best fits its needs.
This report contains forward-looking statements that involve potential risks and uncertainties. For factors that
could cause results to differ materially from those discussed, please see the most recent edition of our safe
harbor statement under the Private Securities Litigation Reform Act of 1995. To view or print the edition in
effect as of this report's initial publication date, please view this document as a printable PDF.
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