Cincinnati Financial Corporation

2009 Third-quarter Letter to Shareholders

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Inside Cincinnati
Since our August Letter to Shareholders, these associates merited promotions:

Agency Bill Accounting
Manager — Betsy Pittman

Agency Service & Field Support
Accounting Systems Analyst — Steve Draper, AIM

Bond & Executive Risk
Underwriting Manager — Ed Hehn, AFSB

Underwriting Superintendent — Nicholas Wright

Commercial Lines
Associate Territory Manager — Christopher Barger, CPCU, AIM

Underwriting Manager — Jennifer Byrne, AIM

Underwriting Director — Truitt Graue, AIM

Chief Underwriting Specialists — Shelley Hass, AIM; Marilyn Kreke, CPCU; Brian Rowe, AIM, API

Underwriting Superintendents — Mike Czanik, CPCU, ARM; Charles Harrison, AIS; Kathryn Horn, AU; Alex Wehrum

Underwriting Specialists — Traci Elgie, AIS; Heather Feck; Mary Henson; Scott Sullivan

Senior Underwriters — Katie Campbell, AIS; Benjamin Haines, AIS; Jeana Hammon, AIS; Chris Koepfer; Christopher LaTulippe; Brad McGraw; Desiree Ramirez; Gregory Stern; Nicholas Vance; Terry Vanden Bosch; Jason Walsh

Corporate Accounting
Manager — Scott Holderbach

Senior Accountant — Jeff Lagedrost

Field Claims
Regional Field Claims Managers — Mark Davidson, CPCU, AIC, AIM; Jim Guth, AIC, AIM; Jeff Kohout, CPCU, AIC

Field Claims Manager — Kim Kramer, AIM

Field Claims Superintendents — Rodger Knight, AIC; Tim May, AIC, CIC; Russ McCormack, AIC

Senior Claims Representatives — Jarrod Gay, AIC; Glenn Greer II, AIC; John Lucas III, AIC; Kimberly Morin; Kevin O'Donnell, AIC, AIM; Dan Panepinto, AIC; Sandy Theisen

Senior Claims Specialists — Kerri Fosenburg, AIC; Greg Houseknecht, AIM; Sherri McGee; Mike Woytovich

Claims Specialists — Lynne Battaglia; Paul Braden; Sherman Calkins; Aaron Day, AIC; Bill Halberg, Jr.; Carrie Mishler, AIC; Mary Newman, AIC; Carla Piersol; Christine Snyder

Headquarters Claims
Manager, Agency & Regulatory Services — Denise Palmer, AIM

Superintendent — Joe Pentecost, AIC

Headquarters Claims (cont'd)
Superintendent, Workers' Compensation Claims — Pete Bond, AIC

Information Technology
Group Managers — Christopher Keebaugh; Doug Nordhausen; Joseph Plair; Richard Wheeler

Systems Engineer — Brian Stout

Systems Analyst — Gary Meyer, AIT

Senior Programmer Analysts — Chris Huentelman, AIT; Tracy Woyat, ACS, ARA

Senior IT Developer — Wes Grollmus

Senior Test Analyst — Kevin Fragassi

Programmer Analysts — Tracie Bruns; Frank Mize

Programmer — Natasha Carter

Life Policy Issue
Senior Business Analyst — Tammy Lutterbie, AIAA, AIRC, FLMI

Loss Control Field
Loss Control Field Director — Paul Courtney

Senior Loss Control Consultant — David Fritz

Personal Lines
Senior Underwriting Manager — Steve Holt, CPCU, AIM, API

Underwriting Superintendents — Melissa Kamp, AIS, API; Lisa Lattarulo, AIS, API; Maria Sinnard, API

Underwriting Specialist — Sarah Girten, API

Senior Underwriters — Dallas Mount; Lori Petrungaro, API; Mike Schaefer

Senior Diamond Support Analyst — Kim Fellinger

Premium Audit Field
Field Audit Superintendents — Linda Hutchinson, APA, CIC; Michelle Olson, CPCU, APA, CIC

Senior Field Auditor — Jonathan Millson, CPCU

Sales Field
Senior Regional Director — Kent Miller, CPCU, AU, CIC

State Agent — Todd Ward

Special Investigations Field
Superintendent — Larry Wickert, AIC

Associate Superintendent — Tobey Kelley

Staff Underwriting
Senior Actuarial Analyst — Nathan Miller

Professional Development

More than 1,500 agents have enrolled for classroom training sessions for our new commercial policy processing system. Classes are conducted locally in Georgia, Illinois, Indiana, Ohio and Wisconsin using a mobile training lab that offers agents hands-on practice to familiarize them with the system. We also are offering agents online courses and Web conferences, so they can learn at their convenience and without leaving their office. Agents can choose to use the computer-based training as their introduction to the system or as additional learning following a classroom session.

We encourage and reward associates who continue their professional insurance education, earning credentials by meeting high academic, ethical and length-of-experience standards. Congratulations to the following associates who completed a series of courses to earn a designation: Jerome Braun, Chad Dowdy, Dan Guarasci, Christine Horton and Jason Stofel, Chartered Property Casualty Underwriter (CPCU); Brenda Bush and Gayathri Vijayasarathy, Fellow, Life Management Institute (FLMI); Mark McPheron, Chartered Life Underwriter (CLU); Jody Reisch, Rob Rupinski and Meg Shumaker, Certified Insurance Counselor (CIC).

The Above and Beyond the Call (ABC) Award recognizes exemplary productivity, service and quality in exceptional associates. Congratulations to quarterly ABC Award winners Georgi Charlton, Policy Service Superintendent, Commercial Technical Support and Cindy Traurig, API, Senior Filings Specialist, Staff Underwriting. At the Queen City Club on November 10, Georgi was named ABC of the Year. This honor is awarded annually to just one of the quarterly winners. Georgi mentors associates new to the company or to the e-CLAS® CPP project. She actively plans for success by mapping out team goals and possible obstacles. Georgi was instrumental in the timely launch of e-CLAS CPP.

Public Responsibility

Federal law makers continue to debate federal regulation of the insurance industry. Proposed legislation that could have the most impact includes: creating a consumer financial protection agency; giving the Treasury Department limited preemptive authority over state insurance regulation; creating a federal systemic risk regulator; and creating a federal resolution authority for nonbank financial institutions. Our stance remains in favor of the current state-based regulatory system:

  • State insurance regulators have a proven track record of protecting the interests of consumers which vary from state to state because of diverse geographic, legal, climatic and economic conditions.
  • Granting any preemptive authority over state insurance regulation to the Treasury Department would subject the insurance industry to the anti-competitive forces of dual regulation.
  • The insurance industry is not prone to systemic risk; our unique nature actually protects against the risk of a systemic failure.
  • State insurance guaranty funds provide an efficient system for resolving and winding down insolvent insurers. A federal resolution authority would subject insurers to dual assessments and impose cross-subsidies for failures in other industries.


This report contains forward-looking statements that involve potential risks and uncertainties. For factors that could cause results to differ materially from those discussed, please see the most recent edition of our safe harbor statement under the Private Securities Litigation Reform Act of 1995. To view or print the edition in effect as of this report's initial publication date, please view this document as a printable PDF.