2010 Fourth-Quarter and Full-Year Letter to Shareholders
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Inside Cincinnati
Since our last Letter to Shareholders, these associates merited promotions:

Bond & Executive Risk
Field Director — Chris Rittenhouse

Regional Director — Russ Hall;
Chuck LaRose, Jr., CPCU, AFSB

State Agent — Joseph Black, CPCU

Underwriting Specialist — Mark Huff

Senior Underwriter — Tim Swarts

CLIC Accounting
Senior Accountant — Joe Wurzelbacher

Commercial Lines
Underwriting Managers—Chris Beckman, CPCU;
Jeff Hemphill, AIC; Brian Reisert, CPCU, AINS

Senior Product Manager— Mark Rutherford, CPCU

Systems Technical Manager — Traci Stamper

Underwriting Director—Joanna Hensley

Chief Underwriting Specialists — Holly Moorhead;
Aaron Schaefer

Underwriting Superintendents — Ben Case, AU;
Ike Kirch, CPCU, AIM, ARM, AU; John Kucia;
Katie Poggi; Michelle Shaffer; Terri Sunderman

Underwriting Specialists — Emily Busold;
Mike Cassady; Bryan Gutzwiller; Angelia Hansbauer;
Chrissy Harmon; Amanda Klaus, CPCU, AIS, AU;
Stephanie McCord; Jen Williams; Cheryl Wisler;
Heidi Ziegler

Senior Systems Analyst — Christine Kuhlmann

Senior Underwriter—Emily Korra, AINS, AIS

Corporate Communications
Chief Communications Analyst — Kirsten Faherty

Senior Marketing Communications Analyst
Madeline Johnson

CSU Administration
Supervisor — Justin Eskew, AIC, AIM, AIS

Field Claims
Field Claims Coordinators — Craig Jenkins, AIC, AIM

Field Claims Superintendents — Dereck Hopkins, AIC;
Randy Pierce, AIC

Senior Claims Representatives — Jill Baran, AIC;
John Homan, AIC; Jennifer Porter;
Brent Showalter, AIC, AIS; Craig Stutzman

Senior Claims Specialists — Brian Crawford, AIC, AIM;
Melissa Donovan, AIC; Daniel Duran; Cindy Gallaher;
Dennis Phelps, AIC

Claims Specialists — Bob Bernhart, Jr.;
Michael Blair, AIC; Suzanne Cressman; Cathy Cukovecki;
Amy Henke; Jerry Hurst; Cory Ims, AIC; Tammy Karenbauer;
Josh Knorovsky, AIC; Andrew Linder, AIC;
Aaron Paddock, AIC, ARM

Headquarters Claims
Sales Field
Senior Regional Director — Mike Otis

Headquarters Claims (continued)
Regional Directors — Kevin Gullette, CIC;
Robert Young, CPCU, CIC, CRM

State Agents — Bud Leister, Jr.; Greg Weisner, CPCU;
Tim Wright, CPCU, AIM

Superintendents, Claims Operations
Lynn Schmitt, AIC, AIM

Superintendents, Casualty Claims
Marle Billman; Sheri Bugher, AIC

Supervising Claims Examiners
Charlene Adams, AINS; Ann Bastian, AIC

Information Technology
Architects — Alok Sinhasan; Lei Zhao

Specialists — Peggy Raum; Patti Thole, AIS

Information Security Analyst — Lisa Dysert, AINS

Project Analyst — Peter Gillespie, AIM, AIT, API

Systems Analyst — Jason Flynn; Debbie Wittich

Senior IT Developer — Subha Karthikeyan

Senior Systems Engineer — Heide Dennis

Senior Database Administrator — Jeanne Gray

Senior Programmer Analyst — Scott Harrington

Senior Systems Programmers — Bryan Hitch;
Miriam Jennings; Brian Wilder

Senior Programmers — Scott Chapman;
Adam Kadish, AINS

Internal Audit
Internal Auditor Specialist — Teresa Cogar, CISA

Life Field Services
Life Field Services Representative — Amy Robinson

Life Sales Field
Life Field Representative — Scott McConkey, CLU, LUTCF

P&C Accounting
Senior Accountant — Jason Hardesty, AIAF

Personal Lines
Underwriting Managers — Tom Bier, CPCU, AIM, API;
Eric Borg, CPCU, AIM, API

Senior Manager — Nancy Tebbe, CPCU, API

Underwriting Superintendents — Mel Ducklo, API;
Erin Hayes, API; Laura Lewis, CPCU, AIM, AIS, API, ARe

Chief Underwriting Specialist — Rhonda Napper, AIM, AIS

Underwriting Specialist — Trisha Meece, API

Senior Personal Lines Marketing Representatives
Don Child; Susan Williams, AIM, AIS, API

Senior Underwriters — Anthony Peter; Amy Trujillo, AINS

Personnel
Compensation & Benefits Manager — Dave Karas, AIM

Personnel Superintendent — Jennifer Whitmer, AIS


Professional Development

In May, your company will start a new producer’s training program. This nine-month program provides new, licensed producers from our agency customers with insurance knowledge and a foundation in prospecting and selling skills to help them effectively solicit, write and maintain small- to midsized-commercial accounts.

Through a combination of online learning, virtual classroom sessions and two weeks of classroom training at Cincinnati’s headquarters, the new producers receive basic and advanced training on topics including our commercial package, business owners and other policies; rating and classifying risks; prospecting and selling; and partnering with our field representatives to build solid relationships.

Professional Designations

We encourage and reward associates who continue their professional insurance education, earning credentials by meeting high academic, ethical and length-of-experience standards. Congratulations to associates who completed a series of courses to earn a major designation: Marcia Dean, Kim Garner, Brian McClure, Wayne McElroy, Laura Peters, Miriam Pope, Michael Sams and Kelby Wyse, Chartered Property and Casualty Underwriter (CPCU); John Bradburn and Todd Wing, Chartered Life Underwriter (CLU); Adam Davis, Certified Insurance Counselor (CIC).

Above and Beyond the Call

The Above and Beyond the Call (ABC) Award recognizes exemplary productivity, service and quality in associates. Congratulations to quarterly 2011 ABC Award recipients Rick Harlan III, AIT, Senior Systems Engineer, IT Enterprise Content Management; and Edith Hudson, Senior Systems Analyst, IT Data Management & Reporting.




This report contains forward-looking statements that involve potential risks and uncertainties. For factors that could cause results to differ materially from those discussed, please see the most recent edition of our safe harbor statement under the Private Securities Litigation Reform Act of 1995. To view or print the edition in effect as of this report's initial publication date, please view this document as a printable PDF.