MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

Forward-Looking Statements

Results of Operations - Consolidated Overview

Segment Results - Career Agency

Segment Results - Senior Market Brokerage

Segment Results - Special Markets

Segment Results - Administrative Services

Segment Results - Corporate

Liquidity and Capital Resources

Investments

Federal Income Taxation of the Company

Effects of Accounting Pronouncements

Quantitative and Qualitative Disclosures About Market Risk