Monitored
Services
Protection
One and Protection One Europe comprise
our monitored services business segment.
The results discussed below reflect
monitored services on a stand-alone
basis. These results take into consideration
Protection One’s minority interest of
approximately 12% at December 31, 2002,
13% at December 31, 2001, and 15% at
December 31, 2000. As discussed above,
our monitored services operations will
be reported as discontinued operations
as required by of SFAS No. 144 during
the first quarter of 2003.
Details concerning
EBIT and assets attributable to our
monitored services segment are as follows:
2002
compared to 2001: Sales decreased
$60.4 million due primarily to a decline
in the average customer base and the
renewal of existing customers for extended
contract periods with a lower monthly
rate. The monitored services segment
experienced a net decline of 62,656
customers in 2002, which is attributable
primarily to customer attrition. Although
net customers decreased for the year,
Protection One had a favorable decline
in attrition in 2002 compared to 2001
due to the reasons discussed in “— Other
Information — Monitored Services — Attrition”
below.
Protection
One expects that the decline in its
customer base will continue until the
efforts it is making to generate new
accounts and reduce attrition become
more successful than they have been
to date. Until it is able to reverse
this trend, net losses of customer accounts
will materially and adversely affect
its business, financial condition and
results of operations. For 2003, Protection
One’s focus is on improving returns
on invested capital by realizing economies
of scale from increasing customer density
in the largest urban markets in the
United States. It plans to accomplish
this by improving customer retention.
See “— Other Information — Monitored
Services — Attrition” below for additional
information.
Cost of sales
decreased $11.9 million due primarily
to a reduction of telecommunication
costs and consolidation of Protection
One’s monitoring functions. Operating
expenses increased $310.4 million due
primarily to the 2002 impairment charges.
Partially offsetting the increase in
operating expenses was a decline in
depreciation and amortization expense,
which reflects a reduction in customer
account amortization related to the
impairment charges and elimination of
goodwill amortization due to the implementation
of SFAS No. 142. Also partially offsetting
the increase in operating expenses were
reductions in professional fees and
outside services because of the completion
of system integration projects and lower
legal costs, a decrease in wage expense
because of consolidation efforts, and
a decline in bad debt expense and collection
costs.
As a result of the decline in gross
profit and the increase in operating expenses, loss before interest
and taxes increased
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$292.8 million. Monitored services’ total
assets decreased approximately $1.2 billion primarily as a result
of the impairment of goodwill and customer account assets.
2001 compared
to 2000: Sales decreased $121.3 million due primarily to
a decline in the monitored services segment’s average customer base
and the disposition of certain operations. The monitored services
segment experienced a net decline of 272,549 customers in 2001.
This decrease in customers is attributable primarily to customer
attrition and a decrease of 63,875 customers due to the disposition
of operations. Additionally, the number of Protection One customers
declined by 62,443 customers due to the conversion of accounts to
a common billing and monitoring system. This new system reports
number of customer accounts on the basis of one customer for every
location provided service even if Protection One has separate contracts
to provide multiple services at a given location. Previous systems
utilized a number of different billing and monitoring software programs,
some of which would count each separate contracted service as a
separate account regardless of location.
Loss before interest
and taxes increased $71.4 million due
primarily to the decrease in sales.
Cost of sales decreased $41.7 million
due primarily to the discontinuation
of Protection One’s patrol services
in May 2001, consolidation of Protection
One customer monitoring facilities,
a reduction of Protection One’s telecommunications
expense, consolidation of monitoring
and customer service functions and the
decline in customer accounts caused
by dispositions of operations and attrition.
See “— Other Information — Monitored
Services — Attrition” below for additional
information.
Other
Other includes
an approximate 45% interest in ONEOK
at December 31, 2002, and other investments
in the aggregate not material to our
business or results of operations. Details
concerning EBIT attributable to this
segment are as follows:
2002
compared to 2001: Sales shown
above are from a paging services business
that was sold in the first quarter of
2002. EBIT increased approximately $44.6
million primarily as a result of greater
investment earnings, which increased
$32.8 million as a result of the receipt
of a one-time payment of approximately
$14.2 million related to a partial recovery
of an investment and the $11.1 million
write down in 2001 of the cost basis
to the fair value of certain securities
held for investment. We also had a $16.3
million decline on the loss on the extinguishment
of debt.
2001
compared to 2000: EBIT decreased
approximately $145.3 million due to
various events affecting investment
earnings in 2001 and 2000. Investment
earnings in 2001 included $41.8 million
of ONEOK investment income and a $5.3
million gain related to the sale of
an
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