A special message from Robert B. Barnhill, Jr., Chairman and CEO.

UPDATE #4 – OCTOBER 29, 2002
(View updates #1, #2, and #3)

TESSCO Delivers Complete, On-Time and Error-Free
Throughout Major Disaster Recovery Effort!

  






TESSCO’s communications and operational systems continue to improve after the October 12 disaster at our Global Logistics Center in Hunt Valley, Maryland. Throughout the recovery effort we have responded to customer requirements, delivering orders on time from our extensive inventory of performance-guaranteed product. So, you can contact us anytime from anywhere with confidence . . . we guarantee complete, on-time and error-free delivery.

Allow me to give you a quick update on our continued recovery:

1. TESSCO.com® is fully operational. You can now browse our product database, access and build worksheets, place and track your orders online, and view order history. For a limited time, we will pay you $100 to put TESSCO.com® to the test (see details below). Place your order by Friday, November 2, to take advantage of this special offer.

2. Direct-dial calls to specific TESSCO team members have been an issue. All direct-dial calls are now being answered by a pool of customer care representatives who will forward your message to the appropriate TESSCO team member for prompt follow-up.

3. We will soon have a larger-capacity phone switch in place, offering improved phone service levels including fully functional direct dialing and voice mail.

Thanks again for your support throughout this challenge. Please continue to rely on TESSCO by . . .

  • Visiting www.TESSCO.com
  • Calling 800-472-7373 or direct dial to a specific TESSCO team member
  • Emailing webhelp@tessco.com
  • Emailing a specific TESSCO team member directly
  • Faxing your requirements to 410-527-0005

I guarantee your orders will arrive complete, on-time and error-free. Put us to the test . . . TESSCO delivers!


Let's do some business!

Robert B. Barnhill, Jr.
Chairman & CEO

P.S. To encourage you to use TESSCO.com® we will take $100 off your next online order of $500 or more*. Simply enter trial certificate #468091 as the last item on your qualifying order.

  


*Valid through October 31, 2002. Select items excluded. Must be used at time of order entry and cannot be combined with other offers. Void where prohibited.
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© 2002 TESSCO. All rights reserved.

TESSCO Technologies Incorporated • Global Logistics Center • 11126 McCormick Road • Hunt Valley, Maryland USA 21031-1494
North America:  800 472 7373; fax 410 527 0005  •  International:  +1 410 229 1200; fax +1 410 229 1480