Fisher Scientific today more than ever before is serving the end-to-end needs
of its customers.

Sales and Customer-Service Expertise
Even before a customer places an order, Fisher Scientific's worldwide sales and customer-service network of more than 2,600 employees is available to assist customers and answer their questions, thus improving their understanding of Fisher products and services. The company's direct sales force includes a dedicated group of chemical, life-science and business-systems specialists. Because a majority of the company's sales reps have scientific or medical backgrounds, their expertise enables them to provide valuable technical assistance to Fisher's customers. These sales representatives also apply their knowledge to Fisher's market-driven program to develop new products and services.

Fisher Scientific has its own team of business-solutions consultants who work directly with customers to reduce their supply-chain costs. Fisher consultants travel to customer sites and analyze and evaluate their entire procurement system, from end to end, including material handling, benchtop delivery, and electronic procurement. Fisher completes the procurement review by sharing its recommendations with customers and mapping out a solution that Fisher Scientific can implement. Fisher provides its customers with end-to-end supply-chain solutions that add value.