Fisher also has many specialists on-site at customer research centers to manage inventory control and replenishment.

Advanced Technology Integration
When a customer is ready to implement an innovative program that simplifies global purchasing of products and services, Fisher Scientific integrates its technologically advanced business systems with its customers' e-commerce procurement systems.

The company provides end-to-end solutions for several leading biotechnology and pharmaceutical firms by managing their procurement processes and reducing their costs through automation and process improvements. Fisher electronically customizes all the procurement parameters, such as authority levels and discounts, so researchers can obtain necessary supplies quickly and efficiently. The company also manages product shipments, customer service, returns, repairs and billing.

On-Site Inventory Control
Fisher uses sophisticated technology to provide on-site inventory control and replenishment for customers. One phone call or the click of a mouse places an order to on-site Fisher inventory specialists, who obtain the researchers' lab needs in a matter of minutes, and provide delivery right to their laboratory workbench.

All these service enhancements result in cost and time efficiencies for Fisher customers. With Fisher paying attention to the details, including product quality, reliability, and delivery, these pharmaceutical and biotechnology customers can focus their full efforts on their mission – research.