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Trizec is a premier owner and manager of 37 million square feet of office space in seven major markets. Leasing is our lifeblood. But Trizec moves beyond the transaction to the relationship—asking ourselves how we can better understand broker/tenant needs, earn trust, reward loyalty in meaningful ways and deliver an exceptional customer experience.
       Throughout 2005, we built on our commitment to developing long-term relationships with the brokerage community. Specifically, we launched two new broker initiatives: a 100 percent up-front commission payment policy and an expeditious internal payment system. By satisfying brokers' desires for full commissions at the time of lease execution, we create a win-win situation. Our company establishes an immediate bond with valuable partners and sharpens a competitive advantage for future opportunity.
       We also reorganized building drawings into an industry standard, Web-based application. This gives brokers immediate, online access to floor and building plans and faster turnaround for custom space planning. Our leasing software program was upgraded to include real-time pipeline reports of our entire portfolio. Armed with this business intelligence, we are able to make better and faster leasing decisions.
       Trizec representatives act as a single point of contact, streamlining leasing, offering cost-saving solutions, providing short-term space solutions when needed, and paying special attention to special needs. Because we look beyond square feet, we are successful in forging productive relationships with our customers that endure long past the signing of the lease.
       By being distinctively better and delivering on our promises, we enhance our portfolio, stockholder value and market standing.


J.P. Mellis


2001 M St., N.W.
Washington, D.C.


Bank of America Plaza
Los Angeles


Ernst & Young Plaza
Los Angeles