The companies are pursuing a series of strategic initiatives in areas like smart grid/smart meter, emergency preparedness and information technology that already are raising performance levels across the three utilities. Of note, BGE, ComEd and PECO have all delivered best-in-class performance in the critical areas of outage frequency and outage duration, and continue to demonstrate first quartile safety performance benchmarks.

Following are highlights of each utility’s successes in 2013.

At PECO’s Transmission Operations center in Philadelphia, operators keep close watch on the regional electric grid. PECO serves 1.6 million electric customers and nearly 500,000 natural gas customers.