BGE
Headquartered in Baltimore, BGE is Maryland’s largest and the country’s oldest utility, serving more than 1.2 million electric customers and 655,000 gas customers in an economically diverse, 2,300-square-mile area encompassing Baltimore City and all or part of 10 central Maryland counties.
BGE beat its reliability targets by turning in a top-quartile interruption frequency (SAIFI) performance of 0.87 – or considerably less than one per customer – and a CAIDI (outage duration) performance that beat BGE’s target by 24 minutes. Customer satisfaction ratings tracked with the company’s performance and were top-quartile as well.
For nearly 200 years, BGE has been an innovator in meeting the energy needs of Central Maryland residents and businesses with a growing array of programs, services and resources.