PECO
Headquartered in Philadelphia, PECO provides service to 1.6 million electric and 497,000 natural gas customers in southeastern Pennsylvania.
In 2013 PECO retained its top-decile safety performance record with a best-ever OSHA recordable rate of 0.57. The company was recognized in May by the American Gas Association with the Safety Achievement Award for experiencing the lowest level of recordable injuries and illnesses among large electric and natural gas utilities in 2012.
PECO’s call centers handled more than 5 million calls in 2013 — more than 13,500 per day. New customer service channels, like social media and a mobile optimized web site, make doing business with PECO faster and easier.