PECO’s continued investment in its electric system resulted in its best year of reliability on record, with the lowest number of outages in its history – just 0.68 per customer, and an average outage duration of 94 minutes, matching 2012’s top quartile performance. PECO also set a record for natural gas reliability, with 10 fewer unplanned outages than
in 2012.

In 2012, PECO began replacing its current electric meters with newer metering technology and in 2013 received approval from the Pennsylvania Public Utility Commission to complete the installation of 1.8 million new electric meters by the end of 2014. The cost of this project has been partially offset by a $200 million grant from the U.S. Department of Energy.