Skip to main content

Notes 31-39

36. Employees

The average employee headcount during the year by nature of activity and by segment is shown below. During the year, the Group changed its organisation structure. The information on employees by segment are presented on the revised basis, with prior years amended to conform to the current year presentation.


 		 2009
Number		 2008
Number		 2007
Number
By activity:      
Operations 13,889 12,891 12,630
Selling and distribution 25,174 22,063 18,937
Customer care and administration 40,034 37,421 34,776
  79,097 72,375 66,343
       
By segment:      
Germany 13,788 13,631 14,421
Italy 6,247 6,669 7,030
Spain 4,354 4,057 4,066
UK 10,350 10,367 10,256
Other Europe 8,765 8,645 8,797
Europe 43,504 43,369 44,570
       
Vodacom 3,246 2,751 2,623
Other Africa and Central Europe 13,789 10,925 9,610
Africa and Central Europe 17,035 13,676 12,233
       
India 8,674 6,323 1,022
Other Asia Pacific and Middle East 6,765 6,051 5,569
Asia Pacific and Middle East 15,439 12,374 6,591
       
Common Functions 3,119 2,956 2,949
Total continuing operations 79,097 72,375 66,343
       
Discontinued operations:      
Japan − − 233

The cost incurred in respect of these employees (including directors) was(1):


Continuing operations		 2009
£m		 2008
£m		 2007
£m
Wages and salaries 2,607 2,175 1,979
Social security costs 379 325 300
Share-based payments (note 20) 128 107 93
Other pension costs (note 26) 113 91 94
  3,227 2,698 2,466

Note:

(1)
For the year ended 31 March 2007, the cost incurred in respect of employees (including directors) from discontinued operations was £16 million.
Top