With change comes opportunity
In 2000, two of our senior managers announced their retirements. Chief Operating Officer Chuck Schaffer and Chief Financial Officer Bob Clanin, both having spent their entire careers with UPS, had a profound impact on our company.

Chuck and Bob helped revolutionize UPS from a local delivery company to a global provider of distribution, logistics, and financial services. Their contributions have been immeasurable. We wish Chuck and Bob, and their families, a happy and healthy retirement.

One of our true strengths at UPS is the many people prepared to assume positions of increased responsibility. Tom Weidemeyer, Senior Vice President for Transportation and Engineering, President of UPS Airlines, and a Management Committee member since 1994 and Director since 1998, assumed the responsibilities of Chief Operating Officer. Scott Davis, Vice President of Finance, was named Chief Financial Officer and Senior Vice President of Finance. In Tom and Scott, we have two leaders who have proven they are ready to help guide this company as we continue to expand our global reach.

Complete annual report availablein PDF
Special note regarding forward-looking statements.
United Parcel Service, Inc.