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Executive Perspective
August 23, 2011To Our Shareholders, Friends and Associates: During the second quarter, your company faced the two most costly catastrophe losses in our 60-year history, each with estimated losses before reinsurance that surpassed our largest prior event, Hurricane Ike in 2008. These devastating storms caused broad loss of lives as well as property, and our associates have grieved along with the affected families and communities. We fully embraced our responsibility to help with financial recovery.
Thank you for your support and confidence in your company and our plans to create shareholder value by being responsive, reasonable and consistent. Respectfully,
This report contains forward-looking statements that involve potential risks and uncertainties. For factors that
could cause results to differ materially from those discussed, please see the most recent edition of our safe
harbor statement under the Private Securities Litigation Reform Act of 1995. To view or print the edition in
effect as of this report's initial publication date, please view this document as a printable PDF.
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