It Takes a Leader to help improve health care QUALITY for our customers.

Integrated Research Network

WellPoint is working with physicians and other providers through the Integrated Research Network® (IRN), created by our subsidiary, HealthCore, to conduct research to improve the health of members in our affiliated health plans. The IRN® will allow for the merger of prospective data collected by physicians and observational data derived from medical and pharmacy claims to provide us with more realistic information about the clinical efficacy, cost-effectiveness and safety of medical products and devices in different populations. HealthCore intends to publish as many of the IRN® studies as possible to share these results with the health care community.

Patient Safety First

Providing access to safe and effective health care requires collaboration with our health care partners. Our California health plan teamed with the state’s three regional hospital associations and the National Health Foundation to launch a three-year, $6 million initiative aimed at improving the quality of patient care in a cost-effective manner. Patient Safety First…a California Partnership for Health includes more than 150 hospitals and over 1,600 clinical participants who have committed to share best practices in patient safety.

MyHealth Advantage

Through proactive, targeted messaging to members and physicians, the MyHealth Advantage program is improving quality and reducing the cost of care. Commercial members who received MyHealth Advantage as a component of their disease management program were 41 percent more likely to receive care compliant with clinical guidelines. This improved care resulted in incremental cost-of-care savings of $0.49 per member per month. Savings are nearly twice as high in a senior population.

Outcomes-based formulary

Our outcomes-based formulary uses “real world” data to make formulary decisions for our members which are intended to help improve clinical health outcomes, quality of life, and productivity while reducing overall pharmacy and medical costs. Our researchers evaluate outcomes that matter to patients by critically reviewing clinical trial data, as well as data on how drugs perform after use in broader populations. Our evaluation of two drugs used to treat chronic obstructive ­pulmonary ­disease showed that these drugs resulted in fewer emergency room visits and ­hospitalizations.

Amy and Teresa

View Story
Bernice and Gladys

Amy and Teresa

Amy, a nurse case manager who works with neonatal/pediatric patients, is passionate about helping members. Teresa, the mother of a premature baby, whose husband had a stroke two weeks after the baby came home, says Amy’s help was priceless. Amy provided vital information and resources needed to care for the fragile newborn. Teresa knows Amy enjoys what she does for a living due to her personalized care giving.

Ensuring access to medical
resources helps to deliver quality
health care to our customers.