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GCS SERVICE

In 2001, GCS Service exceeded $100 million in sales as acquisitions and internal growth expanded its position as the No. 1 independent service provider in kitchen equipment repair. Among the division’s achievements:

  • Purchased Commercial Parts & Service, a provider of commercial kitchen equipment repair services with branches in Indiana, Kentucky, Tennessee and Mississippi.

  • Increased its emphasis on corporate accounts and cross divisional sales to help offset the effects of the general economic downturn.

  • Continued to build its national service network, entering 12 new markets.

  • Achieved major operational improvements in areas such as scheduling, field management and technical assistance, resulting in greater efficiency and technician effectiveness.

Outlook
GCS Service looks forward to continued growth as it focuses on its core repair and parts services for cooking, refrigeration and warewashing equipment. The division will also leverage its corporate account relationships to support parts sales.

 
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