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2008 Financial Year Compared to the 2007 Financial Year

Europe

  Germany Italy Spain UK Arcor Other Eliminations Europe % change
  £m £m £m £m £m £m £m £m £ Organic
Year ended 31 March 2008                    
Voice revenue(1) 3,791 3,169 3,792 3,601 10 3,408 (286) 17,485    
Messaging revenue 710 689 425 923 1 547 (33) 3,262    
Data revenue 583 274 341 383 – 291 (45) 1,827    
Fixed line revenue(1) 21 137 86 24 1,596 49 (86) 1,827    
Other service revenue 2 4 2 21 – – – 29    
Service revenue 5,107 4,273 4,646 4,952 1,607 4,295 (450) 24,430 6.3 2.1
Acquisition revenue 178 129 268 300 25 142 (3) 1,039    
Retention revenue 43 27 143 46 – 96 – 355    
Other revenue 69 6 6 126 – 50 – 257    
Revenue 5,397 4,435 5,063 5,424 1,632 4,583 (453) 26,081 6.1 2.0
Interconnect costs (593) (725) (719) (1,121) (382) (854) 414 (3,980)    
Other direct costs (312) (238) (418) (484) (353) (283) 24 (2,064)    
Acquisition costs (627) (325) (620) (766) (166) (378) 10 (2,872)    
Retention costs (384) (106) (536) (389) – (341) – (1,756)    
Operating expenses (1,139) (883) (964) (1,233) (406) (1,099) 5 (5,719)    
Acquired intangibles amortisation – (31) (14) (22) – (11) – (78)    
Purchased licence amortisation (354) (80) (6) (333) – (73) – (846)    
Depreciation and other amortisation (723) (474) (504) (645) (100) (539) – (2,985)    
Share of result in associates(2) – – – – – 425 – 425    
Adjusted operating profit 1,265 1,573 1,282 431 225 1,430 – 6,206 0.8 (1.5)
                     
Year ended 31 March 2007                    
Voice revenue(1) 3,981 3,307 3,415 3,604 – 3,297 (343) 17,261    
Messaging revenue 746 563 380 760 – 501 (25) 2,925    
Data revenue 413 189 247 295 – 194 (38) 1,300    
Fixed line revenue(1) 15 22 20 17 1,419 26 (26) 1,493    
Other service revenue 1 2 – 5 – – – 8    
Service revenue 5,156 4,083 4,062 4,681 1,419 4,018 (432) 22,987    
Acquisition revenue 172 124 307 274 22 108 (3) 1,004    
Retention revenue 40 36 124 52 – 102 – 354    
Other revenue 75 2 7 117 – 47 (1) 247    
Revenue 5,443 4,245 4,500 5,124 1,441 4,275 (436) 24,592    
Interconnect costs (645) (628) (675) (1,001) (338) (813) 432 (3,668)    
Other direct costs (332) (242) (352) (452) (262) (275) 1 (1,914)    
Acquisition costs (560) (249) (642) (677) (178) (301) 3 (2,604)    
Retention costs (351) (107) (398) (372) – (315) – (1,543)    
Operating expenses (1,126) (870) (866) (1,163) (396) (1,041) – (5,462)    
Acquired intangibles amortisation – – – (11) – (11) – (22)    
Purchased licence amortisation (340) (75) (37) (333) – (64) – (849)    
Depreciation and other amortisation (735) (499) (430) (604) (96) (524) – (2,888)    
Share of result in associates(2) – – – – – 517 – 517    
Adjusted operating profit 1,354 1,575 1,100 511 171 1,448 – 6,159    
                     
Change at constant exchange rates % % % % % %        
Voice revenue(1) (8.3) (7.9) 6.6 (0.1) – (0.6)        
Messaging revenue (8.7) 17.2 7.3 21.4 – 4.7        
Data revenue 34.7 38.8 32.2 29.8 – 44.0        
Fixed line revenue(1) 38.6 489.7 318.5 41.2 7.7 73.0        
Other service revenue 63.6 104.8 – 320.0 – –        
Service revenue (4.8) 0.6 9.7 5.8 8.5 2.7        
Acquisition revenue (0.4) (0.5) (15.5) 9.5 9.1 26.9        
Retention revenue 0.9 (27.0) 10.9 (11.5) – (9.0)        
Other revenue (10.2) 250.0 (22.7) 7.7 – 2.1        
Revenue (4.7) 0.4 8.0 5.9 8.5 3.0        
Interconnect costs (11.2) 10.9 2.4 12.0 8.7 0.8        
Other direct costs (10.1) (6.1) 13.6 7.1 27.2 (2.2)        
Acquisition costs 7.6 24.5 (7.1) 13.1 (10.0) 21.0        
Retention costs 5.1 (3.4) 28.7 4.6 – 3.8        
Operating expenses (2.7) (2.6) 6.8 6.0 (1.1) 1.3        
Acquired intangibles amortisation – – – 100.0 – –        
Purchased licence amortisation – 2.6 (88.9) – – 9.0        
Depreciation and other amortisation (6.0) (8.8) 16.1 6.8 (1.0) (0.7)        
Share of result in associates(2) – – – – – (20.7)        
Adjusted operating profit (10.1) (3.8) 12.2 (15.7) 25.5 (4.7)        
Notes:
(1) Revenue relating to fixed line activities provided by mobile operators, previously classified within voice revenue, is now presented as fixed line revenue, together with revenue from fixed line operators and fixed broadband. All prior periods have been adjusted accordingly.
(2) During the year ended 31 March 2008, the Group changed its organisational structure and the Group’s associated undertaking in France, SFR, is now managed within the Europe region and reported within Other Europe. The results are presented in accordance with the new organisational structure.
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