Year in review 2012Our people
The Vodafone Way.
The Vodafone Way is about a consistent way of working, with speed, simplicity and trust. The aim is to be an admired organisation which delivers through being customer obsessed, innovation hungry, ambitious and competitive, and one company with local roots.
Our people are integral to building and sustaining our success.
Market context:
We are a global company, with operations in over 30 countries and with around 29% of our service revenue from emerging markets. In order to meet our customers’ different needs we aim to build a diverse workforce that reflects the various societies in which we operate.
Goals:
We strive for a broad employee base in terms of gender and nationality, and specifically target increased representation of women and emerging market talent at senior management level.
Strengths:
With around 86,400 employees we have a wealth of talent to draw from to drive our business forward.
Actions:
We invest nearly £60 million annually in training.
Progress:
According to our latest staff survey our employees’ level of engagement, a combination of pride, loyalty and motivation, is in line with other high performing global organisations.