Year in review 2012Identifying and managing our risks
We have a clear framework for identifying and managing risk, both at an operational and strategic level. Our risk identification and mitigation processes have been designed to be responsive to the ever changing environments in which we operate.
The Group's key risks
- Regulatory decisions and changes
- Loss of consumer confidence
- Failure of telecommunications networks
- Less demand for our traditional service offerings
- Increased competition reducing market share
- Actual or perceived health risks associated with the transmission of radio waves
- One or more countries may exit the eurozone
- Unable to obtain sufficient spectrum with an adequate return
- We may not satisfactorily resolve major tax disputes
- A malicious attack on our network
- Changes in assumptions underlying the carrying value of certain Group assets