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Cynthia Swiger
Buffalo, NY
My husband, George, recently had heart surgery and is on Coumadin. As a Sales Director, he travels extensively and I can't tell you how grateful we are for your website. Before traveling each week, he runs a list of your labs and maps. Instead of Coumadin being a major disruption, it's a weekly appointment to schedule into his day wherever he is. Your informative site truly is a lifesaver!"
Families like the Swigers appreciate having access to our extensive national network of patient service centers as well as to the wealth of information available on our easy-to-navigate website.

We have grown principally through strategic acquisitions and disciplined integrations. Now we are leveraging our sales, service and science expertise to accelerate organic growth and to supplement acquired growth. For example, Quest Diagnostics is a pioneer in online medical transaction processing, including the electronic transmission of test results and longitudinal data on individual patients. Our innovative Care360 patient-centric physician portal lets your doctor order lab tests and prescriptions online, streamline administrative tasks (including patient eligibility verification) and share clinical information with referring doctors in a HIPAA-compliant way. Our medical technology subsidiary, MedPlus, was recognized by KLAS Enterprises as the number one document management and imaging vendor in 2004 for its ChartMaxx electronic patient record system, which is used in hospitals.

We are in the forefront of offering new diagnostic tests that can change the way doctors practice medicine. Each year, we develop approximately 100 new and improved tests. We also collaborate with others. Through a relationship with Johnson & Johnson's Veridex unit, we offer an important new test that measures the number of tumor cells circulating in the blood of patients with metastatic breast cancer. This test, called CellSearch, enables physicians to individualize treatment regimens for this group of women.

Early in 2005 we announced a collaboration with The University of Texas M. D. Anderson Cancer Center to develop new blood tests that one day may eliminate the need for leukemia and lymphoma patients to undergo often painful procedures to obtain bone-marrow specimens. The new tests we are developing also have the potential to give doctors more clinically useful information than they've had in the past to diagnose, treat and monitor the treatment of these patients.

Many routine tests also continue to generate growth. One of the fastest growth categories is cardiovascular testing, including measures such as cholesterol and triglycerides. Recent research has shown the value of Cardio CRP, a measure of inflammation, as an important independent risk factor for heart attack even in patients with "normal" cholesterol levels. Another promising test that is gaining recognition is InSure, which offers a patient-friendly alternative to unpleasant and messy fecal occult blood testing, and has been shown to improve patients' adherence to recommended colorectal cancer screening guidelines.