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I just wanted to send in my deepest appreciation to Cheryl and Agnes, the phlebotomists who worked with my 14-month old daughter,
Thea Albin. Cheryl managed to quickly get all the tubes drawn with only one stick and from a very chubby little arm."
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Choosing an experienced diagnostic laboratory
makes a difference for your health; that's why
more patients and doctors rely on Quest Diagnostics.
Each year, 1.4 million Americans die of
cardiovascular disease and 560,000 die of
cancer. Yet many diseases, such as colorectal
cancer and diabetes, are treatable if diagnosed
early. Early detection improves outcomes and
saves lives. We have a critical role to play in
improving patient health and providing high
quality, timely diagnostic testing and advanced
technology solutions.
Every night more than 500,000 patients and their
families depend on us to tell their doctors if they
are ill or well. Waiting for the doctor to tell you
the test results can be full of apprehension and
fear, and we are committed to reducing all
aspects of what we call our patients' "anxiety
time." We have quality control processes,
resources and real-world experience that simply
are not available anywhere else. We were
among the first healthcare service providers to
commit to Six Sigma, a methodology that helps us
pursue perfection by improving the processes we
use. In fact, in 2004 we completed almost 1,000
quality improvement projects that have touched
every aspect of our business.
Diagnostic testing begins with the collection of a
specimen by a qualified, professional phlebotomist.
Our 8,000 well-trained phlebotomists strive to
make each patient experience painless, pleasant
and professional-even for 14-month old Thea Albin.
Only Quest Diagnostics has almost 2,000 patient
service centers across the nation that are
conveniently located and offer hours that fit
patients' busy schedules. Our efficient
processes and well-trained staff ensure that
you'll have short waits and caring service. In
2004, almost 40 million patients visited our
patient service centers; even during peak times,
we still see most patients within 20 minutes
or less.
Our experience is unsurpassed. We see more
cases than anyone else, and our medical staff of
approximately 400 M.D.s and Ph.D.s provides
your physician with consultation on unique and
difficult clinical cases to help ensure accurate
diagnoses and appropriate treatment.
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