2011 Annual Report

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  • Home
    • To help the world grow the food it needs — that's the mission of The Mosaic Company. We believe in it. It inspires our decisions. But fulfilling that mission and achieving our success doesn't just happen...

  • Letter to Shareholders
    • Over the 30 years of my career in agriculture, the visibility and appreciation for Mosaic's mission has increased dramatically. Agriculture is entering a new green revolution, emerging as one of the global...

  • Financial Highlights
    • To help the world grow the food it needs — that's the mission of The Mosaic Company. We believe in it. It inspires our decisions. But fulfilling that mission and achieving our success doesn't just happen...

  • Best Crop Nutrition
    Company
    • Our goal is to be globally known as the best crop nutrition company. Achieving this recognition takes ambition and accountability to the stakeholders...

  • Potash and Phosphate
    • Our core values of sustainability and safety, combined with our portfolio of phosphate and potash, our financial strength and our unparalleled global reach help us to achieve our goal of being recognized as the best...

  • Customers and Suppliers
    • Every day, we strive to deliver what our customers value most — integrity, reliability, flexibility and a deep knowledge of what they need to succeed.

  • Operational Excellence
    • Achieving our goals means achieving higher levels of performance, every day.

  • Global Strength
    • Unlocking the opportunities of a global market takes real-time insights — the kind you only get from having your own presence in the world's major agricultural...

  • Sustainable Practices
    • True stewardship of our environment and our communities means maximizing the benefits we can obtain today, while developing solutions for...

  • Leadership Teams
    • James T. Prokopanko, James "Joc" O'Rourke, Linda K. Thrasher, Gary "Bo" N. Davis, Richard N. McLellan, Norman B. Beug, Lawrence W. Stranghoener, Richard L. Mack, Cindy C. Redding

  • Financial Review
    • Management's Discussion and Analysis of Financial Condition and Results of Operations, Report of Independent Registered Public Accounting Firm, Consolidated Statements of Earnings...

Ensuring that customers have a consistently positive experience with Mosaic is our goal, and we actively monitor customer satisfaction so we can implement any needed changes.

Across Mosaic's global footprint, we measure customer loyalty and overall satisfaction. We are committed to constantly improving in this area, so the insights we gain provide opportunities to directly engage our customers in deeper dialogue on how we can improve the way we serve them. Based on recent customer surveys, we continue to see improvement in terms of customer loyalty.

It starts with trust and aligning our success with our customers' success. Through collaboration, reliability, flexibility, market education and premium products, Mosaic strives to enhance our customer relationships every day and ensure we maintain our industry leadership well into the future.




Potash and other premium crop nutrition products from Mosaic help customers achieve maximum yields from every acre.