About Bank of America
A Strong and Balanced Global Company

A Strong and Balanced Global Company

Bank of America is one of the world's leading financial institutions, serving individuals, small- and middle-market businesses, large corporations, and governments around the world with a full range of banking, investment management and other financial and risk management products and services.

Since the beginning of 2010, we have made significant progress transforming the company into a simpler, more efficient enterprise by selling non-core assets, reducing risk exposures and building capital.

2009 2010 2011
$2.2 $2.3 $2.1
2009 2010 2011
$1.5 $1.5 $1.3
2009 2010 2011
7.8% 8.6% 9.9%
2009 2010 2011
$6.3 $(2.2) $1.4
2009 2010 2011
$756.1 $685.3 $557.3
2009 2010 2011
$441.5 $569.3 $644.5
2011 Net Revenue Allocation1 2
Deposits Card Services Consumer Real Estate Services3 Global Commercial Banking Global Banking & Markets Global Wealth & Investment Management All Other
12% 16% 11% 10% 21% 16% $14%
  • 1 Fully taxable-equivalent basis
  • 2 We provide a diversified range of banking and non-banking financial services and products through six business segments: Deposits, Card Services, Consumer Real Estate Services (CRES), Global Commercial Banking, Global Banking & Markets (GBAM) and Global Wealth & Investment Management (GWIM), with the remaining operations recorded in All Other. For additional information, see Note 26 — Business Segment Information in the 2011 Financial Review Section.
  • 3 Excludes representations and warranties provision of $15.6 billion, recorded in CRES for the year ended December 31, 2011. Including the representations and warranties provision, revenue was a negative $3.2 billion on an as-reported basis. For additional information, see Consumer Real Estate Services on page 37 in the 2011 Financial Review section. Excluding representations and warranties provision is a non-GAAP financial measure.
Latin America and the Caribbean Europe, Middle East and Africa Asia U.S. and Canada
2% 8% 12% 78%