Cincinnati Financial ranked No. 27 on InformationWeek’s 2012 list of innovative corporate technology users, qualifying
in the top 500 for the 13th consecutive year. Our innovative uses include hailstorm mapping tools that help us quickly
identify affected policyholders, deploy claims representatives, accurately settle claims and estimate overall losses.
We continue to enhance our e-CLAS® CPP commercial lines policy administration system, making it easier for agents
to do business with us. The system now holds 73 percent of commercial non-workers’ compensation policies, representing more than
$1 billion of premium. We plan to begin offering e-CLAS processing of workers’ compensation policies in 2013 for several states.
To improve policy processing, we are importing data from various internal and external sources and bridging data between company
and agency management systems. While complex items flow to the appropriate underwriter for optimal service, this data integration
allows for unassisted processing of some personal and small commercial policies that meet qualifying underwriting criteria.
