   |
||
 |
||
 |
||
 |
 |
 |
 |
 |
 |
|
|||||||||||||||||||||||||||||||||||||||
 |
Segments | ||||||||||||||||||||||||||||||||||||||
 |
IndyMac operates through three main divisions—IndyMac Mortgage Bank, IndyMac Consumer Bank and the Investment Portfolio Group. Through these divisions, IndyMac offers highly competitive mortgage products and services that are tailored to meet the needs of both businesses and consumers: IndyMac Mortgage Bank is our relationship business that serves a wide range of business customers nationwide, including mortgage brokers, mortgage bankers, financial institutions (our B2B channel), Realtors® (our B2R channel) and homebuilders (our HBD division). It also includes our Home Construction Lending division (our HCL division). IndyMac Consumer Bank provides consumers a wide range of single-family residential mortgage and retail banking products using a centralized, technology-based approach and branch locations in Southern California. The Investment Portfolio Group consists predominately of prime, single-family residential mortgage loans, mortgage securities and mortgage loan servicing. |
||||||||||||||||||||||||||||||||||||||
| IndyMac Mortgage Bank | |||||||||||||||||||||||||||||||||||||||
| Mortgage Professionals (B2B) | |||||||||||||||||||||||||||||||||||||||
| Our B2B channel was responsible for 62% of our total mortgage production during 2003. B2B acquires mortgage loans from mortgage brokers, mortgage bankers and financial institutions. Strong teams of professionals work closely with our B2B customers to ensure exceptional customer service that fosters a mutually rewarding relationship extending from us to our business customers and on to their retail clients. | |||||||||||||||||||||||||||||||||||||||
| Realtors (B2R) | |||||||||||||||||||||||||||||||||||||||
Through our LoanWorks® brand, we serve real estate professionals who are interested in cross-selling mortgage loans as an additional service to their home purchase clients. Having the Realtor as a single point of contact eliminates the confusion surrounding the status and consummation of the home purchase for many homebuyers. LoanWorks.com allows real estate agents to utilize our web-based e-MITS technology as their in-house mortgage processing center and their online origination management system. As industry trends change and mortgages to facilitate home purchases again become the dominant transaction in the mortgage business, this channel offers an opportunity to connect with a primary source of new revenue, while allowing Realtors to provide more value to their customers. |
|||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||
| (1) Includes mortgage brokers, mortgage
bankers and financial institutions. (2) Realtors and homebuilders. (3) Products that are sourced through all channels. |
|||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||
