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IndyMac Bancorp, Inc. 2003 Annual Report
  Financial Results Letter to Shareholders   Our Business   Corporate Governance Corporate Information  
   
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  Segments  
 

Homebuilders (HBD)

 
  The primary focus of our homebuilder division is to generate single-family residential mortgage loans through our business of lending to subdivision developers. Our strategy includes developing relationships with homebuilders through direct customer contact and program presentations, as well as drawing upon existing construction lending builder relationships and industry contacts. Similar to our B2R channel, the generation of mortgage loans through homebuilders provides a strong growth opportunity in the home purchase loan market.  
     
  Home Construction Lending (HCL)  
  IndyMac Bank Home Construction Lending (HCL) is one of the largest consumer construction lenders in the nation, offering a variety of residential construction loan programs and lot loan financing through brokers and directly to consumers. Through our streamlined e-MITS online application process, HCL offers a single-close construction-to-permanent loan that provides borrowers with the funds to build a primary residence or vacation home. HCL customers have convenient online access to construction funds and loan information at any time.  
     
  IndyMac Consumer Bank  
  Consumer Direct (B2C)  
  Our highly rated B2C website offers a wide range of home loan products directly to consumers nationwide. This site enables consumers to apply for a mortgage loan, obtain loan approvals, lock in an interest rate and receive a printable approval letter, all online, and within minutes. The website also features online loan status information, daily rate comparisons to major competitors, and a quick mortgage rate pricing tool. Through B2C’s telemarketing operations and our Southern California retail banking branch network, loan consultants counsel consumers with respect to the loan application process, process loan applications utilizing our e-MITS technology, and make lending decisions.  
     
  Southern California Retail Banking  
  Through our website at www.indymacbank.com, consumers can access their accounts 24-hours a day, seven days a week. Online banking allows customers to access their accounts, view balances, transfer funds between accounts, view transactions, download account information and pay their bills conveniently from any computer terminal. Consumers can also conduct transactions through our telebanking operation or in one of our Southern California branches. Our deposit products include regular savings accounts, demand deposit accounts, money market accounts, certificate of deposit accounts and individual retirement accounts.  
     
  HELOC  
  IndyMac’s Home Equity Division specializes in providing second mortgages and Home Equity Lines of Credit (HELOCs) nationwide through direct marketing to homeowners. With a streamlined application process and competitive pricing, this division provides homeowners the ability to easily tap the excess equity in their homes for a variety of uses. With the HELOC product, homeowners have convenient access using equity checks or a Visa® credit card. IndyMac’s home equity products are available across all IndyMac’s mortgage channels to new and existing mortgage or banking customers.  
     
  Investment Portfolio Group  
  Our Investment Portfolio Group complements the Company’s mortgage banking activities and serves to diversify the Company’s revenue stream through its investments in single-family mortgage loans, mortgage-backed securities and mortgage servicing rights. In addition to generating revenue for the Company, the Investment Portfolio Group performs the mortgage servicing function. This creates an additional opportunity to recapture current customers when the interest rate environment makes it attractive for them to refinance. Servicing customers can also be cross-marketed with other Company products such as HELOCs or other banking services. Our policy is that all of our investment portfolio assets, including assets acquired from the Mortgage Bank or Consumer Bank, must meet or exceed minimum targeted return requirements.  
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